#Opinions

Lily Shelke - Program Manager, Dynamics 365 Customer Service When unified routing is running smoothly for your customer service organization, incoming work items are routed to the best agent and the service workload

Bar Segal - UX Designer Dynamics 365 Sales helps teams better understand business relationships, take actions based on insights, and close opportunities faster. One of the many ways the app helps sales teams

Deepshikha Kumari - Software Engineer, Dynamics 365 Sale Lead routing—the process of distributing incoming leads among sales reps—can be simple or complex. If you have sophisticated requirements for making those lead

Modern business applications drive improvements in data integrity and completeness that enable faster, better decisions and more effective actions. For organizations that adopt digital transformation as a business strategy, the results are market

Mary Powathil - Program Manager Today’s continuous growth of e-commerce sales drives the need for a stronger focus on fraud detection and protection. To meet demand and stimulate growth, it’s become

Ryan Carlson - Principal PM Manager, Finance Effective December 1, 2020, for all 10.0+ versions of Dynamics 365 Financial Dimension Framework we are preventing deletion from the following Dimension tables: DimensionAttributeDimensionAttributeValueDimensionAttributeSetDimensionAttributeSetItemDimensionAttributeValueSetDimensionAttributeValueSetItemDimensionAttributeValueCombinationDimensionAttributeValueGroupCombinationDimensionAttributeValueGroupDimensionAttributeLevelValueThis change

Christian Abeln - Program Manager Companies that work with manufacturing and distribution need to be able to run key business processes 24/7, without interruption, and at scale. Challenges arise with unreliable connections

Brian King - Principal Program Manager Brett Iwen - Principal Software Engineer As you might already know if you read our post from August, 2020, the hash function for the dimension framework in

Mohamed Aamer - Senior Program Manager Georg Glantschnig - General Manager, Dynamics 365 Finance Change is constant. Today most organizations are experiencing challenges and making plans that they did not anticipate. In times

Eva Dupont - Senior Content PM If you’ve created your own custom solution for Dynamics 365 Finance, Dynamics 365 Supply Chain Management, or Dynamics 365 Commerce, you may be wondering how to

Rama Krishnamoorthy - Senior Program Manager Microsoft Dynamics 365 business applications are uniquely able to help organizations digitally transform by unifying data and intelligence from employees, customers, operations, and devices into one source,

Elisabeth Michaud - Sr. Product Marketing Manager, Dynamics 365 Sales In this two-part series, we’ll explore how AI capabilities in Dynamics 365 Sales Insights helps sales teams sell proactively and managers lead

MSDynamicsWorld Setup and configuration of budget planning has a lot of moving parts. Any misalignment of setup may stop the planning process and impact downstream execution in a range of ways. A strong

Bharath Varadarajan - Product Manager, Dynamics 365 for Sales When a customer is ready for a formal proposal that contains the most current pricing information and product quantities, they are generally presented with

Donielle Sims - Project Manager , Mixed Reality Business Applications Applies to: Dynamics 365 Import Tool (build 111.1906.20006.0) We’re pleased to announce that with the latest update of Dynamics 365

In this video, get an introduction to the capabilities of Microsoft Dynamics 365 for Talent and demonstrate how you can transform your employee experience.

Dynamics 365 Customer Insights Team The Dynamics 365 Customer Insights team is happy to announce the availability of our June release. NEW FEATURESPower BI connector gets a data experienceImprovements to the Dynamics Customer

Reza Rad Power Query has more than 80 data sources supported, and Microsoft Exchange is one of those data sources. Although it is not a new data source, however, the power of this

Christopher Finlan Yesterday was a big day for the Power BI team, as we released the first edition of Power BI Paginated Report Builder.  Why is this such a big deal?  Well, while