News 2022 release wave 1 plans for Dynamics 365 and Power Platform now available Mo Osborne - Corporate Vice President & Chief Operating Officer- Digital Transformation Platform Group Today, we published the 2022 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation
News Microsoft named as a worldwide Leader in IDC MarketScape for Customer Data Platforms Diana Hoffman - Senior Product Marketing Manager Organizations across industries and around the world are seeking new ways to unlock their customer data to provide high-quality, connected customer experiences. Microsoft’s work to
News Bridging the omnichannel gap in retail with Dynamics 365 Francois van Splunder - Senior Product Marketing Manager, Commerce Omnichannel has been around for more than a decade now, so it might be surprising to realize that there are still gaps in a
News Finance insights is now generally available in Dynamics 365 Finance Georg Glantschnig - General Manager, Dynamics 365 Finance, Project Operations, and Human Resources Today we are excited to announce the general availability of finance insights, a set of AI-powered capabilities that help customers
News Gain a new perspective with Dynamics 365 Connected Spaces Vishal Sood - General Manager of Connected Spaces If you look around at your physical and digital environments, data is everywhere. Despite this abundance, organizations have struggled to capture and scale observational data,
News Why AI and real-time visibility are a game-changer for order lifecycle management Lili Lau - Senior Product Marketing Manager, Dynamics 365 Intelligent Order Management In recent years, retailers, consumer packaged goods (CPG) companies, and manufacturers have incorporated direct-to-consumer (D2C) business models into their go-to-market strategies
News Unlock hidden insights in your Finance and Operations data with data lake integration Milinda Vitharana - Principal Program Manager You chose Dynamics 365 for your enterprise to improve visibility and to transform your business with insights. Is it a challenge to provide timely insights? Does it
News The most important customer experience metrics (that you’re not tracking yet) Shruti Shukla - Group Product Marketing Manager, Business Apps and Global Industries Marketing professionals go to great lengths to understand customers. Detailed personas are written to identify the motivations, interests, and buying patterns
News Enhance visibility with Dynamics 365 digital supply chain solutions Vignesh Balasubramanian - Senior Product Marketing Manager, Supply Chain Management The concept of the global control tower first appeared on the radar of supply chain leaders around 15 years ago. As more and
News Optimize your supply chain with priority-based planning Christian Rytt - Principal Program Manager, Dynamics 365 Supply Chain Management In supply chain management, when you have an urgent demand, you want it to be prioritized across your planning system. The ability
News Dynamics 365 Marketing is leading the way with personalized engagement Lori Lamkin - Vice President, Dynamics 365 Marketing Customer engagement professionals still need to build relationships, trust, and loyalty to be successful, but how we achieve these outcomes has fundamentally changed. Those changes
News Dynamics 365 Intelligent Order Management launches new guided tour Lili Lau - Senior Product Marketing Manager, Dynamics 365 Intelligent Order Management Today we are excited to announce the new guided tour for Microsoft Dynamics 365 Intelligent Order Management. We are also taking
News Dynamics 365 Commerce enables the modern and intelligent store Francois van Splunder - Senior Product Marketing Manager, Commerce As the retail industry rebounds from the unparalleled disruptions to store operations over the last year, the store’s role in merchant strategy is
News Revolutionizing the future for sellers in Dynamics 365 Sales Lori Lamkin - Vice President, Dynamics 365 Marketing Where and how we work has changed. The hybrid work environment is here to stay, and with it, comes a new set of demands on
News Introducing Microsoft Customer Experience Platform: A solution for connected customer experiences Alysa Taylor - Corporate Vice President, Industry, Apps, and Data Marketing Rik van der Kooi - Corporate Vice President, Microsoft Advertising Engaging with customers in today’s world is multifaceted, spanning everything from
News Optimize production processes with Dynamics 365 Supply Chain Management Sameer Verma - Partner, Head of Product Management, Supply Chain & Sustainability It is imperative for organizations to create agile, connected, and sustainable manufacturing processes to customize products and services for their customers,
News Mitigate disruptions with Dynamics 365 Supply Chain Insights—now in preview Omar Choudhry - Principal Group Program Manager, Supply Chain Insights We are excited to announce the preview launch of Dynamics 365 Supply Chain Insights to help organizations achieve a supply chain of the
News Personalize digital buying experiences with Microsoft Dynamics 365 Create personalized and friction-free digital commerce experiences for B2C and B2B businesses. Use Dynamics 365 to target and deliver engaging, intuitive, and user-friendly digital commerce buying experiences supported by data-driven capabilities and AI-infused
News Microsoft named a Leader in 2021 Gartner® Magic Quadrant™ for CRM Customer Engagement Center Neha Bajwa - Senior Director, Product Marketing The past year has presented enormous changes in both our personal and work lives. But one thing that hasn’t changed is our desire for personalized
News Tax calculation enhancements are now available for Dynamics 365 Sergey Shvedov - Principal Group Manager, Dynamics 365, Globalization Today, we are excited to announce the general availability of tax calculation for Microsoft Dynamics 365. Over the past three decades, technology has made
News 3 secrets to optimize your sales strategy Ahmed Mahmood - Product Marketing Manager 2021 has been an interesting year as we embrace the new hybrid world while bringing back the best practices from our old life and work style. With
News Create a sense of purpose with hyper-personalized experiences Shruti Shukla - Group Product Marketing Manager, Business Apps and Global Industries Volunteers and donors are the lifeblood of the non-profit world. Their contribution is often immeasurable, with life-changing impact to the individuals
News Dynamics 365 Intelligent Order Management enables fulfillment optimization and supply chain resiliency Lachlan Cash - Principal R&D Solution Architect, Dynamics 365 Many organizations face supply chain challenges that can be addressed through digital transformation, yet organizational limitations make this transformation difficult. Disparate and
News Automation in Windows 11 enables users to reduce repetitive tasks and boost productivity Stephen Siciliano - Partner PM Director, Power Automate Today we are excited to share that robotic process automation (RPA) in Microsoft Power Automate is now built-in with the general availability of Windows 11.
News Dynamics 365 Field Service named a Leader in the 2021 Gartner® Magic Quadrant™ Neha Bajwa - Senior Director, Product Marketing Field service is evolving quickly and changes in technology have made a quantum leap forward in customer engagement, elevating frontline worker effectiveness and optimizing service operations.