#News

Lori Lamkin - Corporate Vice President, Dynamics 365 Sales and Marketing, Microsoft We know that life for sellers has seen some massive changes recently as buyers are becoming more digital-first in their buying

Lori Lamkin - Corporate Vice President, Dynamics 365 Sales and Marketing Today we’re announcing the general availability of Microsoft Viva Sales on October 3, the first Viva application designed to improve the

Neha Bajwa - Senior Director, Product Marketing At the announcement of Microsoft Viva Sales, Paul Greenberg, Founder, Managing Principal, The 56 Group, LLC, often called the “Godfather of CRM” and has written a

Gurkan Salk - General Manager, Dynamics 365 Project Operations As the world continues to rebuild and forge a path to a new normal post-COVID-19, more and more business travelers will once again hit

Mo Osborne - Corporate Vice President & Chief Operating Officer- Digital Transformation Platform Group On July 12, 2022, we published the 2022 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power

Safiyyah O’Quinn - Product Marketing Manager, Dynamics 365 Field Service Field service organizations have traditionally operated under the break-fix model—that is, responding to a device failure after the customer reports an

Mike Morton - General Manager, Dynamics 365 Business Central Last October, we announced a new partnership with Shopify to help our customers create a better shopping experience. The partnership was designed to better

Richard Riley - Senior Director Product Marketing, Power Platform Low-code or no-code platforms such as Microsoft Power Platform are transforming app and software development by drawing in new users with a low barrier

Mo Osborne - Corporate Vice President & Chief Operating Officer- Digital Transformation Platform Group Today, we published the 2022 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation

Diana Hoffman - Senior Product Marketing Manager Organizations across industries and around the world are seeking new ways to unlock their customer data to provide high-quality, connected customer experiences. Microsoft’s work to

Francois van Splunder - Senior Product Marketing Manager, Commerce Omnichannel has been around for more than a decade now, so it might be surprising to realize that there are still gaps in a

Georg Glantschnig - General Manager, Dynamics 365 Finance, Project Operations, and Human Resources Today we are excited to announce the general availability of finance insights, a set of AI-powered capabilities that help customers

Vishal Sood - General Manager of Connected Spaces If you look around at your physical and digital environments, data is everywhere. Despite this abundance, organizations have struggled to capture and scale observational data,

Lili Lau - Senior Product Marketing Manager, Dynamics 365 Intelligent Order Management In recent years, retailers, consumer packaged goods (CPG) companies, and manufacturers have incorporated direct-to-consumer (D2C) business models into their go-to-market strategies

Milinda Vitharana - Principal Program Manager You chose Dynamics 365 for your enterprise to improve visibility and to transform your business with insights. Is it a challenge to provide timely insights? Does it

Shruti Shukla - Group Product Marketing Manager, Business Apps and Global Industries Marketing professionals go to great lengths to understand customers. Detailed personas are written to identify the motivations, interests, and buying patterns

Vignesh Balasubramanian - Senior Product Marketing Manager, Supply Chain Management The concept of the global control tower first appeared on the radar of supply chain leaders around 15 years ago. As more and

Christian Rytt - Principal Program Manager, Dynamics 365 Supply Chain Management In supply chain management, when you have an urgent demand, you want it to be prioritized across your planning system. The ability

Lori Lamkin - Vice President, Dynamics 365 Marketing Customer engagement professionals still need to build relationships, trust, and loyalty to be successful, but how we achieve these outcomes has fundamentally changed. Those changes

Lili Lau - Senior Product Marketing Manager, Dynamics 365 Intelligent Order Management Today we are excited to announce the new guided tour for Microsoft Dynamics 365 Intelligent Order Management. We are also taking

Francois van Splunder - Senior Product Marketing Manager, Commerce As the retail industry rebounds from the unparalleled disruptions to store operations over the last year, the store’s role in merchant strategy is

Lori Lamkin - Vice President, Dynamics 365 Marketing Where and how we work has changed. The hybrid work environment is here to stay, and with it, comes a new set of demands on

Alysa Taylor - Corporate Vice President, Industry, Apps, and Data Marketing Rik van der Kooi - Corporate Vice President, Microsoft Advertising Engaging with customers in today’s world is multifaceted, spanning everything from

Sameer Verma - Partner, Head of Product Management, Supply Chain & Sustainability It is imperative for organizations to create agile, connected, and sustainable manufacturing processes to customize products and services for their customers,

Omar Choudhry - Principal Group Program Manager, Supply Chain Insights We are excited to announce the preview launch of Dynamics 365 Supply Chain Insights to help organizations achieve a supply chain of the