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2022 release wave 2 in action: Bringing innovation into focus across Dynamics 365 and Power Platform

Charles Lamanna [https://cloudblogs.microsoft.com/dynamics365/author/charles-lamanna/] - Corporate Vice President, Business Applications and Platform, Microsoft In October, we launched the Microsoft Dynamics 365 and Microsoft Power Platform 2022 release wave

  • Ha Pham
    Ha Pham
6 min read

Queue overflow management keeps customers happy during peak demand

Prathmesh Todakar [https://cloudblogs.microsoft.com/dynamics365/author/prathmesh-tokakar/] - Program Manager, Dynamics 365 Customer Service, Microsoft As the world started unwinding from the pandemic, Sarah joined thousands of travelers in booking flights

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    Ha Pham
3 min read
Opinions

Automate your Accounts Payable process with invoice capture

Zezhang Zhao [https://cloudblogs.microsoft.com/dynamics365/author/zezhang-zhao/] - Principal Group Manager - Dynamics 365 Finance, Microsoft Accounts Payable teams around the globe spend hours processing invoices that come from different channels—

  • Ha Pham
    Ha Pham
2 min read
News

Bringing more intelligence to sales teams with Dynamics 365

Lori Lamkin [https://cloudblogs.microsoft.com/dynamics365/author/lori-lamkin/] - Corporate Vice President, Dynamics 365 Sales and Marketing, Microsoft We know that life for sellers has seen some massive changes recently as buyers

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    Ha Pham
3 min read

Customize work item cards to boost seller productivity

Rik Chowdhury [https://cloudblogs.microsoft.com/dynamics365/author/rik-chowdhury/] - Senior Program Manager Customization is one of the most effective tools to ensure users are maximizing application capabilities by tailoring them to their

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    Ha Pham
4 min read

Microsoft recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises

Sameer Verma [https://cloudblogs.microsoft.com/dynamics365/author/sameer-verma/] - General Manager, Dynamics 365 Supply Chain Management We are excited and honored that Gartner has recognized Microsoft [https://www.gartner.com/doc/reprints?

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    Ha Pham
4 min read
News

Announcing the general availability of Viva Sales, an intelligent selling experience in Microsoft 365 and Teams

Lori Lamkin [https://cloudblogs.microsoft.com/dynamics365/author/lori-lamkin/] - Corporate Vice President, Dynamics 365 Sales and Marketing Today we’re announcing the general availability of Microsoft Viva Sales [https://www.microsoft.com/

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    Ha Pham
5 min read

The Total Economic Impact of Dynamics 365 Finance

Andrea Ton [https://cloudblogs.microsoft.com/dynamics365/author/andrea-ton/] - Product Marketing Manager, Microsoft Dynamics 365 Finance According to Forrester Consulting, today’s enterprise resource planning systems (ERP) have entered a new era.

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    Ha Pham
3 min read

Microsoft is a Leader in The Forrester Wave: CRM Suites, Q3 2022

Clinton Bowman [https://cloudblogs.microsoft.com/dynamics365/author/clinton-bowman/] - Senior Product Marketing Manager, Dynamics 365 We are honored to announce that Microsoft Dynamics 365 was identified as a Leader in The Forrester

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    Ha Pham
3 min read
News

Supercharge your CRM with Microsoft Viva Sales—Now in preview

Neha Bajwa [https://cloudblogs.microsoft.com/dynamics365/author/neha-bajwa/] - Senior Director, Product Marketing At the announcement of Microsoft Viva Sales, Paul Greenberg, Founder, Managing Principal, The 56 Group, LLC, often called the

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    Ha Pham
3 min read
Case Studies

Leading Vietnamese English school transforms operations and streamlines finances with cloud solutions

VUS (Vietnam USA Society English Training Services Center) underwent a complete digital transformation to combat a drastic decline in student numbers due to COVID-19. Working with multiple implementation partners, the school turned to

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    Ha Pham
5 min read
Industry Vertical Solutions

Strike a strategic inventory balance in your supply chain with demand driven material requirements planning (DDMRP)

Ashley Desiongco [https://cloudblogs.microsoft.com/dynamics365/author/ashley-desiongco/] - Senior Product Marketing Manager, Supply Chain Management oday we are excited to announce the preview of our demand driven material requirements planning (DDMRP)

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    Ha Pham
5 min read
News

Modernize employee expense management with automation and AI

Gurkan Salk [https://cloudblogs.microsoft.com/dynamics365/author/gurkan-salk/] - General Manager, Dynamics 365 Project Operations As the world continues to rebuild and forge a path to a new normal post-COVID-19, more and

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    Ha Pham
3 min read
News

2022 release wave 2 plans for Dynamics 365 and Power Platform now available

Mo Osborne [https://cloudblogs.microsoft.com/dynamics365/author/mo-osborne/] - Corporate Vice President & Chief Operating Officer- Digital Transformation Platform Group On July 12, 2022, we published the 2022 release wave 2 plans for

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    Ha Pham
8 min read
News

How to build a modern field service organization

Safiyyah O’Quinn [https://cloudblogs.microsoft.com/dynamics365/author/safiyyah/] - Product Marketing Manager, Dynamics 365 Field Service Field service organizations [https://dynamics.microsoft.com/en-us/field-service/overview/] have traditionally operated under the

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    Ha Pham
5 min read
Opinions

3 reasons to not delay your migration to Dynamics 365 in the cloud

Thomas Wisniewski [https://cloudblogs.microsoft.com/dynamics365/author/thomas-wisniewski/] - Product Marketing Manager, Business Apps & Global Industry The “changing technology landscape” has become a common trope when discussing the cloud. I understand why—

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    Ha Pham
4 min read
News

Dynamics 365 Business Central now includes a Shopify connector

Mike Morton [https://cloudblogs.microsoft.com/dynamics365/author/mike-morton/] - General Manager, Dynamics 365 Business Central Last October, we announced a new partnership with Shopify [https://cloudblogs.microsoft.com/dynamics365/bdm/2021/10/

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    Ha Pham
2 min read
News

Low-Code Trend Report 2022: Building a learning culture on a low-code platform

Richard Riley [https://cloudblogs.microsoft.com/powerplatform/author/richard-riley/] - Senior Director Product Marketing, Power Platform Low-code or no-code platforms such as Microsoft Power Platform [https://powerplatform.microsoft.com/en-us/] are transforming app

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    Ha Pham
6 min read

Dynamics 365 Sales release wave 1: Simplifying the things that matter

Linda Simovic [https://cloudblogs.microsoft.com/dynamics365/author/linda-simovic/] - Partner Head of Product, Microsoft Selling isn’t easy. If you were to take five minutes to ask a salesperson what makes selling

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    Ha Pham
4 min read
Opinions

3 ways to turn your field service operation into a revenue-generating machine

Safiyyah O’Quinn [https://cloudblogs.microsoft.com/dynamics365/author/safiyyah/] - Product Marketing Manager, Dynamics 365 Field ServiceChristopher King [https://cloudblogs.microsoft.com/dynamics365/author/christopher-king/] - Senior Technical Specialist For decades, companies

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    Ha Pham
4 min read

Manage Finance and Operations apps in the Power Platform admin center

Lane Swenka [https://cloudblogs.microsoft.com/dynamics365/author/lane-swenka/] - Senior Program Manager, Developer and Admin Experiences More and more customers are using process orchestration between their front-office and back-office business applications. Low-code

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    Ha Pham
2 min read

How to foster customer loyalty through personalized experiences

Diana Hoffman [https://cloudblogs.microsoft.com/dynamics365/author/diana-hoffman/] - Senior Product Marketing Manager These days, customer experience is everything. Happy customers are loyal customers, but, as a group, they can be an

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    Ha Pham
5 min read

3 ways Dynamics 365 powers adaptability for chief financial officers

Andrea Ton [https://cloudblogs.microsoft.com/dynamics365/author/andrea-ton/] - Product Marketing Manager, Microsoft Dynamics 365 Finance The role of the chief financial officer (CFO) has been evolving for some time, from hindsight

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    Ha Pham
4 min read

Protect your data with Power Platform’s latest Data Loss Prevention (DLP) capabilities, now generally available

Mik Ferland [https://cloudblogs.microsoft.com/powerplatform/author/mik-ferland/] - Senior Program Manager, Power Platform Microsoft Power Platform is a powerful low-code development platform that allows you to analyze data, build solutions, automate

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    Ha Pham
3 min read

2022 release wave 1 brings true mobility to field service management

Safiyyah O’Quinn [https://cloudblogs.microsoft.com/dynamics365/author/safiyyah/] - Product Marketing Manager, Dynamics 365 Field Service The pandemic has greatly influenced the way we work. For many of us, the option

  • Ha Pham
    Ha Pham
5 min read